8 Best Business Phone Services of 2024
What features does Nextiva offer for remote teams?
- Nextiva: Best overall and best business phone service
- Essential features: Unlimited calling, auto attendant, voicemail to email, text messaging, call queuing
- Advanced features: Video conferencing, screen sharing, live chat, CRM integrations
- Pricing: Starts at $28.95 per user per month
- Pros: Reliable, easy to use, great customer support
- Cons: Limited call recording and voicemail transcription on lower-tier plans
- RingCentral: Best advanced features for growing companies
- Essential features: Unlimited calling, auto attendant, voicemail to email, text messaging, call queuing
- Advanced features: Video conferencing, screen sharing, team collaboration tools, AI-powered background noise cancellation
- Pricing: Starts at $20 per user per month
- Pros: Advanced capabilities, scalable plans
- Cons: Can be complex for small teams
- Ooma: Best for traditional desk phones
- Essential features: Unlimited calling, auto attendant, voicemail to email, text messaging, call queuing
- Advanced features: Intercom, overhead paging, company directory, extension dialing, transfers
- Pricing: Starts at $19.95 per user per month
- Pros: Easy setup, plug-and-play adaptors, great for traditional office environments
- Cons: Limited calling features compared to other systems
- 8x8: Best for global call centers
- Essential features: Unlimited calling, auto attendant, voicemail to email, text messaging, call queuing
- Advanced features: Audio and video conferences, team chat, hot desking, CRM integrations, live monitoring
- Pricing: Custom quote
- Pros: Unlimited calling to 14 countries, supports large meetings
- Cons: Can be complex for small teams
- Dialpad: Best for sales teams
- Essential features: Unlimited calling, auto attendant, voicemail to email, text messaging, call queuing
- Advanced features: AI-generated transcripts, power dialers, local number dialing, advanced coaching capabilities
- Pricing: Starts at $15 per user per month
- Pros: AI-powered features, great for high-volume calling
- Cons: Limited features on lower-tier plans
- Zoom Phone: Best for low-volume calling
- Essential features: Unlimited calling, auto attendant, voicemail to email, text messaging, call queuing
- Advanced features: Metered rates, seamless transition to Zoom meetings
- Pricing: Starts at $10 per user per month
- Pros: Affordable, great for low-volume users
- Cons: Limited features compared to other systems
- Vonage: Best for custom in-app calling solutions
- Essential features: Unlimited calling, auto attendant, voicemail to email, text messaging, call queuing
- Advanced features: Custom calling capabilities, communication APIs, global calling
- Pricing: Starts at $19.99 per line per month
- Pros: Customizable, great for embedding calling capabilities into websites or apps
- Cons: Limited standard phone system features
- OpenPhone: Best for text-heavy business communications
- Essential features: Unlimited calling, auto attendant, voicemail to email, text messaging, call queuing
- Advanced features: AI-powered message replies, auto-responses, scheduled messages
- Pricing: Starts at $15 per user per month
- Pros: Unlimited texting, great for text-based communication
- Cons: Limited call handling capabilities
How does RingCentral support large team collaboration?
RingCentral supports large team collaboration through its cloud PBX platform, which allows teams to message, fax, video chat, and talk on the phone from a single system6. The platform integrates with Microsoft Teams, enabling users to access RingCentral features within the Teams environment. RingCentral offers enterprise-grade communication capabilities, including call controls, recording, queues, and reports, making it suitable for large teams with diverse communication needs.
What are Ooma's pricing plans and features?
Ooma offers three pricing plans: Essentials ($19.95/user/month), Pro ($24.95/user/month), and Pro Plus ($29.95/user/month). Essentials include basic call management and communication features. Pro adds access to the desktop app, video conferencing, and advanced features. Pro Plus enhances the Pro plan with more integrations, call queuing, and virtual meeting recordings. All plans come with a desktop app, voicemail, and auto-attendant.