Adobe terms clarified: Will never own your work, or use it to train AI

Adobe cited several reasons for accessing user content under the new terms. These reasons include:

1. Delivering cloud-based features: Adobe mentioned that accessing user content enables them to provide innovative cloud-based features like Photoshop Neural Filters and Remove Background in Adobe Express.
2. Taking action against prohibited content: The terms allow Adobe to take action against content that violates their terms of use, such as spamming or hosting adult content outside of designated areas.
3. Generating thumbnails: Adobe confirmed that one reason for the terms is to create thumbnails of customer work.
4. Moderation processes: Adobe stated that they have added more human moderation to their content submission review processes, which includes both automated flagging and human review for purposes like detecting CSAM (Child Sexual Abuse Material).

Adobe also provided two key assurances:

1. They do not train Firefly Gen AI models on customer content.
2. They will never assume ownership of a customer's work.

Adobe made changes to its terms of use, which caused confusion and anger among pro users. The updated terms stated that Adobe may access user content through both automated and manual methods, such as for content review. This access includes techniques such as machine learning in order to improve Adobe's Services and Software and the user experience. Users were concerned that Adobe was claiming rights over their work and that the company could access, view, or listen to their content even if it was protected by non-disclosure agreements (NDAs). The backlash led to Adobe issuing a clarification, stating that the updated terms were meant to be more transparent about the content checks it performs and that the company does not train its AI models on customer content.