American Airlines CEO says the removal of several Black passengers from a flight was 'unacceptable'
What was CEO Robert Isom's response to the incident involving Black passengers?
CEO Robert Isom acknowledged the incident involving Black passengers as "unacceptable" and expressed disappointment in the breakdown of procedures. He stated that the situation contradicted the company's values and apologized for failing their customers. In response, Isom put an unspecified number of employees on leave and announced the formation of an advisory group to focus on the experience of Black customers and improve diversity training.
How many employees did American Airlines place on leave following the incident?
American Airlines did not specify the number of employees put on leave for their involvement in the incident where several Black passengers were removed from a flight in Phoenix. The airline also did not describe the job titles of the employees put on leave.
How many American Airlines employees were put on leave following the incident?
American Airlines did not specify the number of employees put on leave following the incident involving the removal of several Black passengers from a flight in Phoenix. The airline also did not describe the job titles of the employees put on leave.