Australia’s Qantas to pay $79 million to settle ‘ghost flights’ case

Qantas Airways has agreed to pay $79 million to settle a lawsuit for selling tickets on flights that had already been canceled. This settlement includes compensations to over 86,000 affected customers and a substantial fine. The lawsuit highlighted significant reputational damage for Qantas, with a notable decline in brand value and an increase in customer complaints. This settlement, pending court approval, aims to quickly compensate customers and sends a strong message of deterrence to other companies.