Auto dealers face software outage after provider hit by cyber incidents

After the first incident, CDK Global restored its core dealer management system and digital retailing solutions. The company continued to conduct extensive tests on all other applications and provided updates as they brought those applications back online.

CDK Global responded to the cyber incident on Wednesday by proactively shutting down most of their systems to protect their customers. They informed dealers about the situation and mentioned that they were working with third-party experts to determine the impact of the incident. The company's core dealer management system and digital retailing solutions were later reported to have been restored.