Amazon denied the allegations of violating the Warehouse Quota Law, stating that they do not have fixed quotas. The company claims that individual performance is evaluated over a long period of time, in relation to how the entire site's team is performing. Amazon spokesperson Maureen Lynch Vogel said that employees can review their performance whenever they wish and can talk to a manager if they're having trouble finding information. Amazon has appealed the citations issued against them.
The California Labor Commissioner's Office alleges that Amazon violated the state's Warehouse Quota Law by not providing written notice of quotas to employees at two warehouses in Riverside and San Bernardino counties. The law requires warehouse employers to inform employees of any quotas they are expected to follow, including the number of tasks to complete per hour and potential discipline for not meeting requirements. The lack of disclosure led to workers being disciplined without knowing why, putting their safety at risk.
Amazon was fined $1.2 million at a warehouse in Redlands and $4.7 million at another warehouse in Moreno Valley, both located in California. The fines were imposed by the California Labor Commissioner's Office for alleged violations of the state's Warehouse Quota Law, which aims to protect warehouse employees from working so fast that their safety is put at risk.