CDK Global calls cyberattack that crippled its software platform a "ransom event"
How long did the hackers render CDK's dealer management system inoperative?
The hackers rendered CDK's dealer management system inoperative for several days due to back-to-back cyberattacks. The exact duration is not specified, but it is mentioned that the systems could be down for several days, potentially affecting thousands of car dealerships in North America.
What are CDK's plans for restoring its major applications?
CDK Global is working to restore its major applications following a cyberattack, expecting the process to take several days. The company has started restoring its systems and is providing clients with alternate ways to conduct business during the outage. CDK has warned car dealerships to be alert to phishing scams while its systems remain inoperative.
What specific warning did CDK issue to its car dealership clients?
CDK Global warned its car dealership clients to be alert to phishing scams, or entities posing as CDK but who are in fact bad actors trying to obtain proprietary information like customers' passwords. The company issued this warning in a memo to clients on Saturday, following the cyberattack that took down its software platform.