CDK Global works to restore dealer software after hack, but the auto sales fallout still looms
How is CDK Global restoring its Dealer Management System?
CDK Global is restoring its Dealer Management System in a staged approach. They successfully brought a small initial test group of dealers live on the system and, upon validation, will begin phasing in other dealers. They are also actively working to bring live additional applications, such as Customer Relationship Management and Service solutions, as well as Customer Care channels.
Who is reportedly behind the CDK Global cyberattack?
The CDK Global cyberattack was reportedly carried out by an Eastern European cybercrime group called BlackSuit. They demanded tens of millions of dollars in ransom to restore services. It is unclear if CDK Global paid the ransom or not.
Did CDK Global experience multiple cyberattacks?
Yes, CDK Global experienced multiple cyberattacks, which led to the shutdown of most of its systems. The first attack occurred on June 19, and a second attack struck the following day. The company had to proactively shut down its systems for a second time in response to the attacks.