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What changes to Sam's Club Plus membership begin August 19?
Starting August 19, Sam's Club Plus members will only receive free shipping on orders of $50 or more4. A flat rate fee of $8 will apply to orders not meeting the minimum requirement. Some category exclusions apply where variable shipping will be charged.
What is the fee for non-qualifying orders under $50 at Sam's Club?
The fee for non-qualifying orders under $50 at Sam's Club is an $8 flat rate fee. This change will take effect on August 19, and applies to Plus members who do not meet the $50 minimum threshold for free shipping on orders from Sam's Club's website or app1.
How has Sam's Club responded to member complaints on social media?
Sam's Club has responded to member complaints on social media by addressing their concerns and providing explanations for the changes in their policies. They have also offered alternatives, such as free same-day delivery on qualifying orders when the $50 minimum threshold is met, and free curbside pickup. Additionally, they have encouraged members to private message them for further assistance.