Cyberattacks crippled thousands of car dealers. Here's what to know.
How many car dealerships were affected by the cyberattacks?
Around 15,000 car dealerships across North America were affected by the cyberattacks on CDK Global, a major software provider for auto dealers. The attacks led to a shutdown of sales, financing, and payroll systems, forcing dealerships to resort to manual processes and alternative methods to continue operations.
Is there an estimated timeline for recovery from the cyberattacks?
CDK Global, an industry software provider for car dealerships, suffered two cyberattacks leading to a shutdown of sales, financing, and payroll systems for many dealerships in North America1. The company has not provided an estimated timeline for recovery, leaving thousands of car dealers struggling to conduct business manually.
What specific challenges are salespeople facing due to the cyberattacks?
The cyberattacks on CDK Global have led to a shutdown of sales, financing, and payroll systems for many dealerships in North America, forcing salespeople to do everything manually. This has caused discomfort for salespeople, management, and customers, disrupting regular operations and increasing the time and effort required to complete tasks.