
During the launch of The Final Shape expansion for Destiny 2, players encountered several specific server issues1. These issues included significant server load, connectivity problems, and instability that prevented players from making progress through the campaign. Many players reported being booted from campaign levels, missing out on crucial cutscenes, and losing progress. The high server load was due to the massive number of players trying to access the expansion simultaneously, causing difficulties for the game's servers to handle the demand3. Bungie, the game developer, worked on resolving these issues and apologized to the affected players.

Bungie communicated with players regarding the server issues and their efforts to resolve them through Twitter. They tweeted progress updates as they worked to ease the problems and addressed various issues in their tweets. Bungie also apologized to the players who faced connection issues while playing The Final Shape expansion and promised to keep working until these issues were resolved.

The initial reaction from players on Steam regarding The Final Shape expansion was positive, with an impressive 80% positive reviews, reflecting the excitement and high expectations of the player base4. However, this positive reception was short-lived, as persistent server issues plagued the gaming experience, causing the Steam reviews to drop to "Mostly Negative4."