

DoorDash has made it difficult for customers in NYC to tip delivery drivers at the time of placing orders, in response to a city law mandating a minimum wage for drivers. Now, tips can only be added post-order, either through the app or by contacting support, complicating the process for those who do not use the app. This change, described by DoorDash as a reaction to what it calls an "extreme" law, has frustrated customers and potentially impacts drivers' earnings.