Google is playing whack-a-mole with disastrous AI Overviews gone viral
Is Google's AI Spreading Dangerous Advice?
Google has been actively addressing problematic AI-generated Overviews that have gone viral, containing bizarre and dangerous advice, such as drinking urine for kidney stones or jumping off a bridge if depressed. These AI Overviews, launched in the US earlier this month, have included erroneous and unsafe suggestions. Google is now taking swift action to correct these issues, enhance their systems, and remove inappropriate content under their policies. This is part of a broader challenge for Google as it integrates AI across its services, with previous features also receiving criticism for inaccurate outputs.
How does Google plan to use the feedback and incidents from the AI Overviews to improve their systems?
Google plans to use the feedback and incidents from the AI Overviews to improve their systems in several ways. Firstly, they are taking "swift action" on offending queries by removing inaccurate results and refining their content policies. Secondly, they are using these examples to develop broader improvements to their systems. Some of these improvements have already started to roll out. By addressing the issues and errors in the AI Overviews, Google aims to enhance the quality and accuracy of the information provided to users, ensuring a better search experience.
What testing and quality assurance measures did Google implement before launching the AI Overviews feature?
Google conducted extensive testing before launching the AI Overviews feature, as mentioned in their statement to Android Authority. They appreciated the feedback received and are using the examples of erroneous AI Overviews to develop broader improvements to their systems. Some of these improvements have already started to roll out. However, specific details about the testing and quality assurance measures have not been provided in the provided context.