How Mailchimp Hopes To Build The End-To-End AI Solution For SMEs
How does AI transform small businesses?

AI transforms small businesses by automating routine tasks, improving customer support, optimizing operations, and enabling data-driven decision-making. It levels the playing field, allowing smaller companies to compete with larger players by managing marketing, admin, product development, and customer support tasks that once required entire teams to scale effectively. AI-powered tools enhance efficiency, customer loyalty, and streamline processes, contributing to business growth and success.
What new AI-powered services has Mailchimp introduced?

Mailchimp has introduced Email Content Generator, an AI-powered feature that helps create marketing email campaigns based on industry, marketing intent, and brand voice1. It is part of a suite of AI-powered features within Mailchimp, including Creative Assistant, Content Optimizer, Send-Day and Send-Time Optimization, Predictive Segmentation, and Product Recommendations, which aim to help marketers and small business owners save time and make more effective marketing decisions16.
What average number of digital tools do businesses use?

Businesses use an average of 14 digital tools to help them manage their operations and generate growth. These tools may include payment processing systems, social media management platforms, content management systems, email automation, and analytics packages.