How Mastercard Uses AI Strategically: A Case Study
What criteria does Mastercard use for technical AI project evaluation?
Mastercard uses a two-tiered review mechanism for technical AI project evaluation. The first tier is an AI review board, consisting of experts from legal, privacy, product, and business domains, which assesses project intent, data provenance, and ethical implications. The second tier involves a deep technical review, evaluating scalability, ROI, and operational efficiency of the proposed AI application1.
How does Mastercard test new AI techniques without disrupting operations?
What role does Mastercard's decision management platform play?
Mastercard's decision management platform serves as the AI brain running within its network, enabling the company to make real-time, complex decisions on transactions, significantly enhancing fraud detection and prevention1. The platform processes about 1.2 billion transactions per day at a rate of about 65,000 transactions per second, using 13 different algorithms, including neural networks, case-based reasoning, and machine learning.