Massive auto dealer outage: CDK Global says it won’t be able to come back online this month
When does CDK Global anticipate restoring its systems?
CDK Global anticipates that its systems will be back online before June 30. The company is working to investigate the shutdown after two cyber incidents brought down its systems. In the meantime, some dealers have been fulfilling orders with pen and paper, while other services such as state inspections, repairs, and parts deliveries have come to a standstill in some parts of the country.
How many car dealerships are affected by the CDK outage?
The CDK outage has affected approximately 15,000 car dealerships across North America. The cybersecurity incident has left dealerships struggling to complete sales and handle operations during the peak car buying season.
What caused the CDK Global systems outage?
The CDK Global systems outage was caused by two major cyberattacks on the company's software services, affecting around 15,000 car dealerships across the U.S. The company is currently investigating the incidents and has not yet confirmed who was behind the attacks.