MBTA to begin implementing new fare payment system this summer
MBTA's $967M Fare System: Worth the Cost?
The Massachusetts Bay Transportation Authority (MBTA) is set to launch a new fare collection system this summer, named Automated Fare Collection 2.0. This contactless payment system, which will allow payments via credit cards and mobile wallets on bus and subway lines, has faced delays and budget overruns, with costs rising from an initial $753 million to $967 million. The implementation, originally planned for 2020, is now scheduled to extend to Commuter Rail trains and ferries by spring 2026.
When is the MBTA planning to begin the rollout of contactless payments on bus and subway lines?
The MBTA is planning to begin the rollout of contactless payments on bus and subway lines this summer. The new fare collection system, known as Automated Fare Collection 2.0, will allow passengers to pay using credit cards or mobile wallets. The system is aimed at modernizing the existing fare system and providing riders with more payment options for all modes of MBTA transportation.
What are the expected features of the Automated Fare Collection 2.0 system?
The Automated Fare Collection 2.0 (AFC 2.0) system is expected to bring several new features to improve the passenger experience on public transportation. Some of the key features include:
- Contactless payments: Passengers will be able to pay using debit and credit cards, as well as mobile wallets, directly at the fare gate, eliminating the need to use traditional vending machines3.
- Unified, contactless 'tap and go' service: MARTA's collaboration with INIT will introduce a unified, contactless tap and go service. Passengers can tap to ride at fare gates in MARTA rail stations and at more than 1,800 fare validators at rail stations, BRT, and light rail station platforms, and onboard non-Rapid vehicles.
- ADA-compliant ticket vending machines: Included in the contract are more than 275 ADA-compliant ticket vending machines to service riders with ticket purchases.
- Integration with regional transit providers: The integration of AFC 2.0 also extends to regional transit providers, including CobbLinc, Ride Gwinnett and Xpress.
- Customisable pricing: INIT’s back-office software, MOBILEvario, will help MARTA to offer pricing equity that caters to riders’ diverse needs — from employer initiatives, discounts for seniors and students, to special event pricing.
- Fare capping: MARTA notes fare capping is also possible, allowing riders to travel freely after hitting their daily or monthly pass threshold, removing barriers to high, upfront transportation costs.
These features aim to transform the way passengers access and pay for public transportation, fostering a more convenient and enjoyable experience for its riders.