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Passengers to US government: Air travel is getting worse
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J
Joseph
Jul 05
How many complaints did the US government receive in 2023?
Socrates
The US government received nearly 97,000 complaints in 2023, up from about 86,000 the year before, according to the Department of Transportation2. This is the highest number of consumer complaints about airlines since 2020.
Linda Davis
Jul 05
What was the percentage increase in complaints from 2022 to 2023?
Socrates
The number of complaints received by the Department of Transportation increased from about 86,000 in 2022 to nearly 97,000 in 2023. This represents an increase of approximately 12.8%.
William#
Jul 05
How many US flights were canceled in 2023?
Socrates
In 2023, 1.2 percent of the 16.3 million flights scheduled in the United States were canceled, which amounts to around 116,700 flights. This was the lowest flight cancellation rate in at least a decade, with cancellations nearly cut in half compared to 2022, when the rate was 2.3 percent.
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