Popular Anker power bank and Soundcore speaker recalled over potential fire risk
What specific models of Anker and Soundcore products have been recalled due to a potential fire risk?
Several Anker and Soundcore products have been recalled due to a potential fire risk. The affected models include:
- Anker 321 Power Bank (PowerCore 5K) - Recalled in June 2024.
- Anker 535 Power Bank (PowerCore 20K) - Recalled in February 2023.
- Soundcore A3102 speaker (Black) - Recalled due to manufacturing issues from March and April 2023.
- AnkerWork A3302 PowerConf S3 speakerphones - Recalled due to manufacturing issues from March and April 2023.
These recalls were issued to address potential overheating and fire hazards caused by a manufacturing defect in the lithium-ion batteries of these devices. If you own any of these devices, it is recommended to immediately stop using them and dispose of them properly at a facility that accepts lithium batteries.
How are consumers being notified about the recall of these Anker and Soundcore products?
Consumers are being notified about the recall of the Anker and Soundcore products through several channels. Firstly, the company has started sending emails to the known purchasers of the affected devices. Additionally, consumers can double-check the serial numbers of their devices, which are printed on the bottom of each product, using the recall information provided on Anker's official website. The company is also directly contacting its retailers, who are expected to notify the customers who purchased the recalled products.
What is the cause of the recall for the Anker and Soundcore products?
The cause of the recall for the Anker and Soundcore products is a manufacturing defect that could cause fires3. The lithium-ion battery in the affected power banks can overheat, potentially causing melting of plastic components, smoke, and fire hazards. The issue applies only to a small number of devices manufactured between March and April of 2023.