Rocketlane plans to utilize AI in their platform by introducing conversational AI to help professional services teams understand customer feedback and signals from client meetings. They are also introducing AI templates for emails and documents used by these teams. Additionally, Rocketlane is upgrading its customer portal for enterprises with a website builder-like experience.
Rocketlane's main competitors in the PSA and project management market include Kantata, Asana, and Monday.com. Kantata is a core PSA platform, while Asana and Monday.com are project management tools. Rocketlane differentiates itself by combining elements of both PSA platforms and project management tools in its all-in-one modern PSA platform.