Some Pixel 6 owners say factory resets have bricked their phones
What happens when users attempt the suggested factory reset?
When users attempt the suggested factory reset on affected Pixel 6, 6 Pro, and 6A phones, they encounter an error message stating "Cannot load Android system. Your data may be corrupt." The phone offers the option to try again or perform another factory reset, but during the wipe, a separate error appears, mentioning a missing file called tune2fs. This issue has left some devices bricked, and in some cases, users could not recover their phones using Google's official tools.
How are Pixel 6 users sharing their device issues?
Pixel 6 users are sharing their device issues through various online platforms such as Reddit, Google support forums, and social media1. They discuss problems they encounter, possible solutions, and workarounds. This allows users to voice their concerns, seek help, and sometimes catch the attention of tech companies like Google to address the issues.
What error message appears when the Pixel 6 fails to boot?
The error message that appears when the Pixel 6 fails to boot is: "Cannot load Android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device."