Tesla, Rivian, and Polestar perform terribly in J.D. Power Initial Quality Study
Which brand scored highest in the 2024 J.D. Power study?
Ram ranked highest in the 2024 J.D. Power U.S. Initial Quality Study with a score of 149 problems per 100 vehicles. Chevrolet, Hyundai, and Kia followed in second, third, and fourth places, respectively.
What was the average problem rate per 100 vehicles in 2024?
The average problem rate per 100 vehicles in 2024 was 190, according to J.D. Power's Vehicle Dependability Study. This marked an increase from the previous year's average of 186 problems per 100 vehicles. The study examined various issues across nine major vehicle categories, revealing a higher number of problems reported by owners and a higher rate of problem escalation between 90 days and three years of ownership.
What common problems did the 2024 study highlight for BEVs?
The 2024 J.D. Power Initial Quality Study highlighted that battery electric vehicles (BEVs) experienced more problems than gas-powered vehicles in all categories, with BEV owners taking their new vehicles into the dealership for repairs at a rate three times higher than gas-powered vehicle owners14. Common problems included issues with new technology and the removal of traditional feature controls, such as turn signals and wiper stalks, which were not well received by customers.