The AT&T and Verizon outage that cut off phone calls is over
What specific regions in the US were primarily affected by the outage between AT&T and Verizon customers?
The outage between AT&T and Verizon customers primarily affected regions in the Northeast and Midwest of the United States. These areas experienced issues with calling and texting between customers served by another carrier.
When did the recent outage involving AT&T and Verizon reportedly begin and end?
The recent outage involving AT&T and Verizon reportedly began around 2PM ET and ended around 8PM ET.
What steps did AT&T and Verizon take to address the issue of dropped calls between their customers?
AT&T and Verizon took several steps to address the issue of dropped calls between their customers. Initially, they acknowledged the problem and assured the public that they were working closely together to determine the nature of the issue and the necessary actions to be taken. They also communicated that their networks were operating normally, but issues were arising when customers tried to call or text those served by the other carrier.
The Federal Communications Commission (FCC) also got involved, investigating the matter and keeping track of the situation. Both AT&T and Verizon continued to monitor the situation and collaborated with each other and the FCC to resolve the issue.
Ultimately, the problem was resolved, with services returning to normal for affected customers. The exact cause of the outage and the specific steps taken by both companies to address the issue have not been disclosed, but their collaboration and communication with each other and the FCC were crucial in resolving the problem.