The First Descendant's launch faced server instability, disconnects, lag, and issues with the game's microtransaction model. Players experienced difficulties in receiving premium currency and Twitch drops. Nexon Games acknowledged the problems and provided compensation to all players in the form of boost items and cosmetics.
Nexon is offering First Descendant players the following rewards as compensation for the game's launch issues: Gold Gain Boost +30% (3 days), Kyper Shard Gain Boost +30% (3 days), Descendant EXP Gain Boost +30% (3 days), Weapon Mastery EXP Gain Boost +30% (3 days), and 2x Matte Red Paints3. These rewards can be claimed from the in-game mailbox.
To claim the rewards in The First Descendant, players need to log into the game and go to the mailbox in the Albion home base3. The rewards will be listed there, and once claimed, they will automatically activate. Players have until the end of Sunday to log in and claim the rewards, which will expire after twelve days if not claimed.