
The community response to the marketing of "Concord" has been largely negative, with many expressing disappointment and criticism. The main concerns highlighted in the comment sections of its trailers include:
These concerns have led to a negative perception of Concord, with many doubting its potential for success and questioning its originality.

Sony's recent business decisions, including layoffs and the push for live-service games, have had a significant impact on the public perception of "Concord." The announcement of the game came after company-wide layoffs in February and the complete shutdown of Singstar developer London Studio. This has led to an association between the game and Sony's shift in focus towards live-service games, which has been met with frequent troubles in development, including delays and cancellations.
The backlash toward Sony's recent pivots and business decisions has influenced the negative perception of "Concord." As the game is seen as a result of Sony putting millions of dollars into live-service games over the beloved single-player games and IP that have long been synonymous with PlayStation, it has become the target of criticism for representing a shift away from what fans have traditionally loved about the brand.
Additionally, the hero shooter genre has been oversaturated for almost a decade, making games like "Concord" feel late to a trend well past its prime. The game's reveal and marketing have also been criticized for not effectively communicating a clear hook that makes it memorable in an oversaturated live-service market.
In summary, Sony's recent business decisions, the shift towards live-service games, and the negative reception to "Concord" as a result of these factors have all contributed to the game's unfavorable public perception.

Fans have reacted negatively to the character design in "Concord," with many calling it the "ugliest" they have ever seen. The designs have been criticized for being overly complex and lacking coherence. Some gamers have made comparisons to existing game characters, such as those from Warhammer 40K, and have expressed disbelief that these designs were officially approved. Others have compared the designs to an attempt to recreate "Overwatch" without its unique identity. The color palette used in the designs has also been controversial, with some users highlighting the unusual color choices. Overall, the character designs in "Concord" have been met with mixed reactions, with some gamers appreciating the bold departure from traditional designs, while others are critical of the color palette and lack of originality4.