The sting of an Airbnb rejection: Hosts explain why they turn down all sorts of travelers
Why did Vicky Borman decline the initial booking request?
Vicky Borman declined the initial booking request because the user had no reviews on her Airbnb profile, and after investigating her social media, Borman found an advertisement for a party in the same location as her cottage. This raised concerns about potential problems during the stay.
What prompted Borman to investigate the second booking request?
Borman was prompted to investigate the second booking request after declining the first one due to suspicions that the two requestors were connected, as they both seemed to be planning a party at her cottage. After some social media research, she discovered that the second requestor's son was friends with the would-be party host from the first declined request, which led her to decline this booking as well.
How does Sebastien Long utilize social media in guest vetting?
Sebastien Long, CEO of Lodgeur, uses social media as part of the company's advanced guest vetting process, particularly when they have suspicions about a potential guest. They aim to verify if the guest's story aligns with the information provided when booking. Long also performs online news searches to check for any negative headlines or arrests related to the guest.