Ticketmaster confirms data hack
What specific types of personal information were stolen in the Ticketmaster data breach according to the group ShinyHunters?
According to the group ShinyHunters, the following types of personal information were stolen in the Ticketmaster data breach:
- Full names of Ticketmaster customers
- Addresses
- Phone numbers
- Email addresses
- Order history information, including ticket purchase details and Ticketmaster event information
- Partial payment data, including names, the last four digits of credit card numbers, and card expiration dates.
How much ransom is the hacking group ShinyHunters demanding to prevent the sale of the stolen Ticketmaster data?
The hacking group ShinyHunters is reportedly demanding a ransom payment of $500,000 (£400,000) to prevent the sale of the stolen Ticketmaster data. The group claims to have stolen the personal details of 560 million Ticketmaster customers, including names, addresses, phone numbers, and partial credit card details from Ticketmaster users worldwide56.
What actions has Live Nation taken in response to the unauthorized access to their database as reported to the US Securities and Exchange Commission?
In response to the unauthorized access to their database, Live Nation has taken several actions as reported to the US Securities and Exchange Commission2. These actions include:
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Launching an investigation: On May 20, 2024, Live Nation identified unauthorized activity within a third-party cloud database environment containing company data and launched an investigation with industry-leading forensic investigators to understand what happened2.
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Monitoring the dark web: On May 27, 2024, a criminal threat actor offered what it alleged to be Company user data for sale via the dark web. Live Nation is actively monitoring the situation and has notified law enforcement.
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Notifying and cooperating with law enforcement: Live Nation is working closely with law enforcement to mitigate risk to their users and the company.
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Notifying regulatory authorities and users: As appropriate, Live Nation is also notifying regulatory authorities and users with respect to unauthorized access to personal information.
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Evaluating risks and remediation efforts: Live Nation continues to evaluate the risks and their remediation efforts are ongoing. They are working to mitigate the impact of the data breach on their overall business operations and financial condition.
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Assessing the impact on business operations: As of the date of the filing, Live Nation stated that the incident has not had, and they do not believe it is reasonably likely to have, a material impact on their overall business operations or on their financial condition or results of operations.
In summary, Live Nation has taken a proactive approach in responding to the unauthorized access to their database, including launching an investigation, monitoring the dark web, cooperating with law enforcement, notifying regulatory authorities and users, evaluating risks, and assessing the impact on their business operations.