United updating weather-delayed travelers with radar maps
What do United's radar maps display?
United's radar maps display weather details across flight paths, helping customers understand how inclement weather in one part of the country can impact a flight elsewhere. The real-time maps are provided to travelers via links in text messages sent by the airline during weather-related flight disruptions.
Where can United’s app users find weather map links?
United's app users can find weather map links in the flight status tab for all flights. The airline provides real-time radar maps to help travelers understand how inclement weather in one part of the country can impact a flight elsewhere, as part of its effort to give travelers as much real-time information as possible about their trip.
How are United's weather-delayed travelers receiving radar maps?
United's weather-delayed travelers are receiving radar maps via links in text messages sent by the airline to communicate flight disruptions. These real-time maps display weather details across flight paths, helping customers understand how inclement weather in one part of the country can impact a flight elsewhere. United is using generative artificial intelligence to assist in providing these updates.