
Humans play a crucial role in Walmart's AI systems by being "in the loop" for monitoring and ensuring brand protection1. Walmart aims to automate processes while having humans focus on higher value tasks, maintaining a balance between AI efficiency and human expertise to tackle complex problems and make impactful decisions1.

Walmart's AI survey aims to gather insights on the current state of AI, its implementation, and future expectations from both customers and employees. This feedback helps Walmart improve its AI-driven services and enhance the overall shopping experience by focusing on areas that matter most to its users.