Reports have surfaced of some users regaining access to Xbox Live in certain regions. However, the information available does not specify which regions have had their access restored. The outage is still affecting many users globally, and the issue is being actively investigated by Xbox.
The Xbox Live outage began around 2 p.m. ET on July 2, 2024, with the website Downdetector reporting a peak of more than 38,000 individual outage reports around 3 p3.m. ET. The issues affected Xbox Series X|S, Xbox One, Xbox 360 consoles, mobile devices, web services, cloud gaming, backward compatibility, and Xbox on Windows.
Xbox Support has not provided any specific reasons for the outage. They have acknowledged the issue and are investigating, but the cause of the problem has not been disclosed.