Zoom lifts annual forecasts on robust demand amid AI push
Zoom Boosts Forecast: AI Integration Success?
Zoom Video Communications has upgraded its annual profit and revenue forecasts due to strong demand and successful integration of artificial intelligence (AI) into its services. The company introduced AI features like Zoom Workplace and expanded its product offerings, boosting its financial outlook for 2025. This adjustment reflects continued growth despite a slight miss in second-quarter revenue projections.
What are the expected earnings per share for Zoom for the full year as per the new forecast?
As per the new forecast, Zoom's expected earnings per share for the full year are between $4.99 and $5.02 on an adjusted basis. This is an increase from its previous forecast of between $4.85 and $4.88 per share.
What specific AI features has Zoom integrated into its platform as mentioned in the article?
The article mentions that Zoom has integrated artificial intelligence (AI) across its platform, specifically highlighting the inclusion of AI in the Zoom Contact Center and Zoom Workplace. Zoom Workplace is described as an AI-powered collaboration platform, which was introduced in March with new AI companion expansions. These expansions were first unveiled in September of the previous year for paid users. This integration of AI into Zoom's services is part of their broader strategy to enhance their product offerings and adapt to the evolving demands of hybrid work environments.